What Is A Photographer’s True Competitive Edge?

Digital cameras of today are sophisticated, easy to use … and everywhere. Whether you use an iPhone and an app, or your Canon EOS 5D with a full array of lenses, anyone with a digital camera and a computer can establish themselves as a photographer willing to be hired to shoot for a fee.

Yes, these wannabes may lack classical training in lighting and posing, but clients trying to stretch their budgets often see them as a viable option.

And so the pricing wars begin.

The reality of it is photography isn’t a product based industry; it is and always will be a service based industry.

Someone may tell you a photograph is a photograph – and the pricing should be comparable from place to place. But if you hear that from a potential customer, they don’t understand the nuances of photography. That isn’t his or her fault. It’s ours as photographers. And in order to create a full fledged, full time, six figure business, you must understand this and build your business into the service business it should be.

Start with your photography

The problem does arise from the photography itself. What makes you different from the wannabes? Does your work stand apart? Or is it easy to confuse your work with everyone else out there?

If you want to make this your true profession and you are wanting to grow into a six figure photography business, your work has to stand apart. You have to understand posing and lighting. You must create truly professional images. Practice, practice, practice. Attend seminars by people that are already making six figures in their prospective fields. Head to judging contests to learn what master photographers are looking for in images.

Then use this to make your photography stand apart from the competition. You can also use your knowledge to make others aware of what they should be looking for. Point to an image with a telephone pole coming out of a clients head once, and a potential client will know exactly how to look for composition as she heads off to visit other prospective photographers.

Change your marketing and sales

A potential client doesn’t know what to look for until you tell her. Arm her with questions.

• Does the photographer have liability insurance?

• Does the photographer have backup equipment?

• How many images does the photographer take at the wedding?

Whatever questions you present, explain your answers in detail and why it matters to her. If she’s armed with the knowledge you have something that other photographers don’t, chances are she’ll be back with a check in hand when she can’t find the customer service level anywhere else out there.

Use stories to teach

Doesn’t the idea of a general photographer sound great? You can visit them for your wedding, have your baby’s portrait created, and have them photograph the new earrings you’ve fashioned for the brochure you’re designing for your new business.

That’s how many people view the photography world. Flip that around and make them think differently.

Would you really want a cardiologist answering a question about a mole on your back? Or a plastic surgeon helping you with a sore throat?

People specialize to become good at what they do. And as a photographer, there is an extreme difference between shooting a pair of earrings for a brochure, and following a bride and groom around for the day of their wedding.

Yet many consumers don’t understand that. Use a story – just like the one I described about the medical field – to get your prospects to understand the differences.

Maintain your pricing

Finally, don’t be seduced into lowering your pricing in order to get jobs. If something isn’t in your arena, or a client wants you but “can’t” afford you, the decision should be on them – not you. Your time is too valuable to spend accommodating the penny pinchers that don’t realize your true potential.

Let them head out and go with the wannabes to save money. Let them be disappointed in the overall service they received. And allow them to help you by providing stories to their friends – stories that will push them towards you with the lessons they learned.

Photographers – The Secret To Closing More Sales

Have you ever tried to buy a product or service from someone who has his or her own agenda?

I recently walked into a store to buy a new printer. I had a basic idea of what I wanted, I just had a few questions about one particular model. But when I asked for help, the salesperson spent minute after minute talking about different models with different options – none of which I was interested in. I repeated my question several times; he never answered one of them directly. So I eventually left without purchasing anything, and did my research elsewhere.

I see this all the time in sales. As a salesperson, you get so focused on your message, what you need to say about your products or services, that you forget one important thing.

To listen.

Here are five lessons in listening that will help you increase your sales potential.

Never pre-judge.

We all do it. You see the way someone is dressed, or the car they drive up in, and you determine they aren’t your ideal client before you’ve even spoken with them. Put all of your judgments aside, and listen instead. Start out with a question: Why is photography important to you? Then listen to the answer. Use their thoughts in your sales presentation. One of our biggest wedding clients every got married in a local park and played volleyball at the reception. Yet they loved and cherished photographs, and made us pretty much their entire budget.

9 Things To Do To Drive Your Photography Customers Crazy

I recently wrote a post 13 Ways To Make Sure 2013 Doesn’t Suck For Your Photography Business. I’ve been doing a lot internal planning with my own business for 2013, and I used that post as a trigger for all of you to start thinking about what you want the New Year to bring into your own lives. In order to stick with that theme, I’ve decided to run a “13 Days Of Photography” feature throughout December to help provide you with a ton of ideas and tips on things you can do for your own business starting on January 1st. Here is 9…

Want to know the biggest problem in the photography industry today?

Everybody is the same.

Yep, grab a cup of coffee and surf the web for a while. You’ll quickly find site after site built on a similar platform, or using a similar template, and the only thing that changes is the colors and the customers in the images. It all quickly blends together.

Of course you don’t need Internet access to see it. Head to your local wedding guide. Or pick up a high school newspaper advertising to seniors. You’ll see ad after ad looking suspiciously the same – only the names change, yet everything else could almost be a carbon copy.

What the photography industry needs now is massive disruption – something to make customers’ heads spin and make them really take notice of who you are.

Those photographers are out there. They are changing the landscape of photography as we know it. The only question is will you be one of those photographers? Or will you be one of the many left to blend in to the landscape?

1. Simplify, Simplify, Simplify

Apple. Whether you love them or hate them, you have to admit they have a good thing going. If you are PC, you have hundreds if not thousands of choices. Everyone builds their own PC with slightly different variations. You can get a tablet – you have many different choices. You can get a laptop – again, pick from a huge array of options. But when you choose Apple, your choices are simple. They usually come in threes and your choices are easy to understand. Want an iPad? You can have an iPad mini, an iPad 2, or an iPad Retina. Once you make your selection, the choices are even easier. Wi-fi or wi-fi with cellular? 16GB, 32GB, or 64 GB? And your order is complete. Easy to choose. Easy to operate. What you expect is what you get.

Now look at your own options. Are you PC or Apple? Simplification can be your easiest way to attract more clients.

2. Reduce complexity

What does it take to do business with you? Do you have a lot of forms to fill out, meetings to attend, and choices to make? How can you create something that requires less time and less to think about? People are busy. Photography is supposed to be a fun experience, not make lives more stressful. Look at your process from an outside perspective. The easier you can make it, the more customers you will attract.

3. Change from the inside out

In many cases, your lack of efficiency isn’t something that targets the customer, its within your own production area. What can you do to become more efficient, giving you more time to spend with the customer? Research apps and find things that make your job easier. Find software packages that combine billing and accounting and production. Work to improve your processes from the inside out.

4. Make your products smart

In this ever-changing world of technology, what makes us more efficient is having things done for us. Think about it for a moment. Don’t you hate buying a new toy, only to discover you don’t have the right batteries to operate it? You have to stop everything and run to the store to complete the project – 30 minutes of time you may not have had. The same holds true with your photography. What if every image came fully framed and ready to hang? What if they came with a hanging kit – hammer, nails and level included? What if you personally went to a client’s home and hung the image for them? Now that’s smart thinking.

Using Social Media Coupons To Bring In More Business

By now I’m sure you’ve heard all about Groupon – we did a post here back in December on using Groupon to bring in a ton of clients within one 24 hour period.

But it doesn’t have to be Groupon – there are many other social sites popping up, giving you an opportunity to showcase what you do and bring in new clients too.

Living Social
Living Social is connected to a variety of sites, including Facebook, and offers deals in a similar manner as Groupon. They have many major cities throughout the U.S., and a few in Europe as well.

Pricing Your Photography: How To Set Your Prices To Build A Six Figure Business.

Ever Save
Ever Save goes beyond local services, and offers a variety of products too. If the service isn’t local, head online, put in your code, and buy your deal at the discounted price. Their deals also stretch longer than a 24 period, meaning you don’t have to check in daily like Groupon or Living Social.

Top 5 Business Mistakes Every New Photographer Makes

Thinking of opening up a photography studio? Or maybe you have a studio, yet it isn’t bringing in much business. What can you do about it? What should you do to move forward, and what can you avoid?

Here are the top 5 business mistakes that I see every new photographer make.

1. Staying in the scared zone too long.
You want a client or two to build up your portfolio. You want some experience before you raise your prices. You test the waters of a business before you actually tell people you have a business. In other words, you leave it as a hobby for a long time because you’re too scared of what will happen if you make it a true business.

Starting a business can be scary. What if it grows too fast? What if it doesn’t? But living in the scared zone for too long simply cuts off your momentum. If you’re going to do it, just do it. The rest will fall into place.

2. Ignore the marketing.
You may need a business card to hand out, so you print up a free set on your computer. Outside of that you let everything else slide. You may think you don’t need fancy postcards or brochures, or a great website to build up your portfolio – that will come down the road. But if you don’t start out at the beginning with a great professional look to your business, when will it come?

Think marketing first. How do you want to look to your customers? How do you want them to perceive your business? And more importantly, how would you like them to refer you? There’s a huge difference between someone saying, “I found a really cheap photographer that’s just starting out and she’ll give you a deal” and “I found a very professional studio that takes amazing portraits – I would highly recommend her, check out her site.”

Pricing Your Photography To Stay In Business – Click Here>>

3. Buy for the future.
If you are a professional, you have to have what the professionals use. Don’t skimp and buy a Canon Rebel instead of a Canon EOS. Don’t by a consumer grade package of lenses. Don’t choose Elements instead of Photoshop or Lightroom to save money. Save and invest in the best equipment upfront – it will last you a lot longer over time. And allow you to do a ton more.

4. Work on the business.
Photography is fun – that’s why you’ve decided to go into business. But opening up a studio isn’t all photography – its business too. You have to wear every hat, especially if you are a solo business owner. You’ll have to invoice your clients, and pay the bills. You’ll have to do the production, and do the filing. You’ll have to handle all the sales meetings. And then you’ll also get to do the fun stuff – photographing.

If you aren’t sure how to build a business, find someone who can. Hire a coach. Buy a coaching program. Visit your local SBA office. And start reading books and magazines on the business side as well.

5. Jump quickly.
What if you had five new clients come into your studio this week? What if you had 10? How about 25?

What’s the worst that could happen? You may get completely overwhelmed at first, but I’m willing to bet you would come up with a system pretty quickly. Instead of sitting around Photoshopping one client’s files for 10 hours, you would probably find a way to get it done in 1. Or hire it out.

In other words, it would make you very efficient very quickly. Because you would have no choice.

So don’t worry about what may happen, or how something might affect you. Just do it. You’ll be amazed at the results.

How To Use Flickr To Promote Your Photography Business

[So you’re wondering how to use the many online tools to market your business. This week I’ve decided to start a new How To series that does exactly that. We’ll take a look at many of the different online social sites –things you can do for little to no cost – and show you different ways to put them into your marketing mix.]

Flickr is one of the hottest online social tools that allows you to share your photographs. Flickr was started back in the beginning of 2004 by two game designers who wanted an easy way to share photos that featured their gaming project, and quickly blossomed into something much more. Yahoo purchased Flickr for $35 million in 2005, and the rest as they say is history.

So if you are a photographer, chances are you have used Flickr in some

Photography – 10 Things I’m Reading About

I surf online a lot. So I thought I’d share with you some of the things I look through – things you might find interesting too.

10. Film … or digital? I posted on this just a few days ago, and found this another interesting read on the same topic. Read Brian Auer’s Is Film Dead? I especially found his poll interesting – 57 percent (at the time I looked at the results) found using film to be a steady or growing trend. Wow.

9. As a photographer you have to put your photos online, right? Why not on a social site.  (I’ll be there soon.) In the mean time, check out this photo of Dubai in the fog.

8. Do you worry about theft of your photos if you put them online? Start with this great post on How Every Flickr Photo Ended Up on Sale This Weekend.

7. If you haven’t had enough on  the theft of photos topic, follow this continuing discussion by Photrade.

6. For an endless list of everything photography, head over to Alltop. Alltop helps you learn all you can about individual topics – like photography.

5. What do you do with all of your digital images while you’re on the road?  Read Peter Carey’s advice for Digital Photo Storage On the Road. I’ll add one other tip. When we traveled for weddings, we would carry plenty of memory cards with us. But if we were going to travel for awhile, we would also burn a set of CD/DVD’s and mail them back to our office. You can also upload them to your backup system, via your laptop.

4. I know everyone has an opinion on Flickr, but you  can’t deny you can find some incredible images there. Take a look at these photos of the Tour de France.

3. So you wanna be a studio photographer? Why not make your own backgrounds. We’ve made a few ourselves in the past, and still use them today for certain shoots. Take a look at How To Make a Background for Studio Photography.

2. If you haven’t seen the Red One, take a look. I’ve been talking about it with a few local photographers lately. (Check out their service policy at the bottom – I love it!)

1. A photo site used to help bring awareness to important issues around the world – how cool. Photography can be so powerful. Take a look at The Homeless Photographer. Then plan on some time browsing through the other images.

Providing new ideas to your photography business and information on how to start a photography business. Stay up to date with our photography newsletter which provides tips on your photography studio.

Photography and Facebook – A Great Combination

Has your photography business hit a slump? Are your sales down from last year? Or, are you ready to move to the next level. Enter the Facebook social arena. Facebook and photography can exist with great complimentary connections. Here is a fan page that we put together on Facebook to introduce one of our services. – Facebook sample page – take a look and if you are not a member, register at no cost and explore this next generation of marketing.

Photography Business – Where Are The Leads?

Well that all depends on how much business you need in your studio.

Let’s say that you want to photograph 30 weddings per year. How many leads you need to generate those 30 weddings would depend on a number of factors:

• How much you charge for your weddings?
• Do you leads know and understand your pricing before they contact you?
• How good you are at turning leads into sales?

If your leads are pre-qualified, have a lot of information on you and your services before they contact you, know and understand your pricing, and have a strong referral, you might only need 30 leads to book your 30 weddings.

But if your leads come in with little knowledge of you or your services, they call in ‘blind’ from a vague advertisement with little information, and don’t match your criteria for your ideal client; you may end up having to meet 10 to 15 prospects before turning one of them into a client.

Which would you rather have for your business: 30 prospects turning into 30 clients, or 450 prospects turning into 30 clients? Obviously, your ultimate goal should be the first option. The better you define your perfect client, and the better your marketing strategy to reach your perfect customer, the easier your business will be.

Lead generation is all about understanding your customers, and reaching out to them in a way that makes them need what you have to offer. Refine what you have until you’ve developed your “perfect” message. Not only will you become better at business, but you’ll also have more time to concentrate on other things.

Is Your Small Business A 24-Hour Monster?

I was out to dinner with a good friend last week. We met at 7 pm, sat and talked awhile, then ordered dinner and talked awhile longer. Then her phone rang and she answered it, spending over 5 minutes talking with a client.

I had a 7:30 breakfast meeting with another business owner and a client we are both mutually working for, discussing all aspects of the product. Twice during the meeting this business owner and client both answered business related phone calls as they came in.

In both of these cases, our meetings were before and after normal business hours. Yet as a business owner, they all have been sucked into the belief they must be available at all times for their clients.

Your clients do what you teach them is acceptable – read more>>